Cancellation Policy
Booking Guarantees

Cancellation Policy

Understand our flexible cancellation guidelines and refund procedures for your stay at Hotel Divya.

Last Updated: October 2026

Our Commitment to Flexibility

We understand that travel plans can change unexpectedly. At Hotel Divya, we strive to keep our cancellation and refund process transparent and hassle-free.

1. Free Cancellation Period

Guests can cancel their room reservation free of charge up to 24 hours before the scheduled check-in time. Full advance payment will be refunded to your original mode of payment or issued as credit.

2. Late Cancellations & No-Shows

  • If canceled within 24 hours of the check-in time, a charge equivalent to the first night’s stay will be applicable.
  • In case of a No-Show (failure to arrive on the check-in date without prior notice), the entire booking amount for the first night will be forfeited, and the remaining nights will be automatically cancelled.

3. Refund Processing Time

Approved refunds are processed instantly from our end, but it typically takes 5 to 7 business days for the amount to reflect in your bank account or credit card statement, depending on your banking provider.

4. How to Cancel

To modify or cancel your booking, please reach out to our front desk or reservation team directly through the contact details below, mentioning your Booking ID:

Hotel Divya

B-1/101 A-B Assi, Varanasi, Uttar Pradesh, 221005

+91 7080813939

hoteldivya@yahoo.com