Understand our flexible cancellation guidelines and refund procedures for your stay at Hotel Divya.
Last Updated: October 2026
We understand that travel plans can change unexpectedly. At Hotel Divya, we strive to keep our cancellation and refund process transparent and hassle-free.
Guests can cancel their room reservation free of charge up to 24 hours before the scheduled check-in time. Full advance payment will be refunded to your original mode of payment or issued as credit.
Approved refunds are processed instantly from our end, but it typically takes 5 to 7 business days for the amount to reflect in your bank account or credit card statement, depending on your banking provider.
To modify or cancel your booking, please reach out to our front desk or reservation team directly through the contact details below, mentioning your Booking ID:
Hotel Divya
B-1/101 A-B Assi, Varanasi, Uttar Pradesh, 221005
+91 7080813939
hoteldivya@yahoo.com